What Does a Scrum Master Do?


Scrum is a popular agile methodology for developing software. It was created by Ken Schwaber and Jeff Sutherland in 1993 and was originally called “scrum” because the word represented the three roles involved: product owner, development team, and ScrumMaster.

The role of the Scrum Master is highly sought-after across industries, taking the spotlight as the sixth most emerging profession in product development and among the top 10 most promising careers of the future. 

What is a Scrum Master?

A Scrum Master is a servant-leader who helps the team to create an environment in which it’s safe for everyone to do their best work.

It’s the responsibility of a Scrum Master to manage the product backlog and ensure that it’s always groomed to include all of the features needed by users to create value. They facilitate sprint planning meetings and help resolve any issues that arise during a sprint before they become blockers or impede progress. In addition, they monitor tasks at hand during each iteration cycle as well as manage external dependencies such as tools and vendors working on behalf of you or your company.

The Scrum Master is not responsible for managing the project’s schedule or budget. They also do not provide technical support to the team but facilitate conversations between developers and other stakeholders who have questions about how certain work should be done. Their most important role is ensuring that everyone on the team understands their responsibilities and how they can work together effectively. However, to become a scrum master, it’s recommended to pursue KnowledgeHut Scrum Master certification.

What Does a Scrum Master Do?

A good Scrum Master certification teaches you the necessary skills to excel in the product development domain. Key responsibilities of a Scrum Master include the following:

  • Keep the Product Owner Aligned at All Times

As the Scrum Master, you are the one who keeps the Product Owner aligned at all timesalways aligned. Remember that the Product Owner is responsible for prioritizing features and making sure they are delivered according to plan. You must also help him understand what your team needs from him so that you can successfully deliver a product within time constraints.

  • Act as a Voice of the Team

You are the voice of your team, and you need to be able to articulate their needs and concerns to both the Product Owner and other stakeholders. This includes effectively presenting the team’s ideas and concerns in a way that all parties can understand, particularly when it comes down to communicating technical details (e.g., why a certain approach is better than another).

The Scrum Master also advocates for the team in regard toregarding outside interests, such as management and non-technical groups who may have opinions about how software development should occur or what technologies should be used. The Scrum Master must help everyone involved understand each other’s point of view so that they can come up with solutions together, rather than adopting an “us vs them” mentality where one side feels threatened by another party’s goals or methods of achieving them.

  • Work Towards Sprint Goal

As the Scrum Master, you ensure that your team is working towards the sprint goal. You are also responsible for ensuring that your team is focused on the sprint goal and not distracted by other tasks.

Ensuring that your team is working towards the sprint goal means removing obstacles and helping them solve problems as they arise. For example, if a developer needs help with a technical question about how to implement something, you should be able to provide this assistance.

Suppose an upcoming deadline needs attention from management or other departments within your company. In that case, you should be able to make sure everyone knows about it beforehand. It is to ensure there won’t be any surprises later down the line when things start getting too close together; this way team won’t risk missing anything important during our daily stand-up meetings. A Scrum Master certification helps you learn this skill.

  • Help the Team Focus on Sprint Goals More Than Individual Tasks

The Scrum Master helps the team to focus on the sprint goal rather than individual tasks. The Scrum Master also works with the product owner to help them understand how their work is reflected in this objective and keep them aligned with the rest of the team so they can stay focused on it as well. And finally, they work with the entire team—including its members and stakeholders—to keep everyone updated about progress toward that objective and what impediments might be preventing us from achieving it.

Skills and Qualities of Successful Scrum Masters

Scrum Masters are people who are able to communicate, organize, motivate and work with others. They must have the ability to lead others. It is important for a Scrum Master to be empathetic and understanding of other people’s needs, especially when it comes to dealing with team members in different time zones or locations. A good Scrum Master should be able to maintain a positive attitude while dealing with stressful situations that may arise during the development process.

A Scrum Master should be able to work under pressure. They must be able to multitask and handle stress well. They should also have excellent communication skills, both written and verbal.

A Scrum Master needs to be able to work well with people from different cultures and backgrounds. They should be able to collaborate with team members, stakeholders, and other stakeholders without having too much conflict.

Effective communication with team members and stakeholders is a must. They should also have an understanding of Agile principles and practices.

What Are the Benefits of Scrum?

Scrum offers several benefits, the most important of which are increased focus on the most important features, improved transparency between team members, and flexibility.

Focus on What Matters: 

Scrum makes it easier to stay focused on the most important product features that provide value to users. Since a scrum team is cross-functional and self-organized, they can decide how best to do their work based on their own needs and interests (rather than those imposed by management). This helps increase efficiency and morale because everyone feels like they’re contributing something valuable to their organization’s success.


Teams using scrum are more transparent than traditional teams due to frequent visual demonstrations of progress through sprint demos. This helps everyone feel connected with each other’s work and understand where things stand with respect to both individual tasks as well as larger goals for each release cycle.


Since scrum teams are cross-functional and self-organized, they can make changes to their workflow as needed. For example, if a developer discovers that a certain approach isn’t working well on one feature but may work well on another, they can switch gears and start working on that other feature instead. This helps everyone focus on solving problems rather than getting stuck in a cycle of doing things the same way over and over againrepeatedly.


As you can see, a Scrum Master has a lot of responsibilities. They have tomust be able to keep the team on track, deal with obstacles that arise during development, and make sure everyone is happy. A good Scrum Master knows how to encourage people while also keeping them accountable. They know how important it is for teams to feel comfortable sharing their ideas so they can work together as effectively as possible. Now you understand what a Scrum Master does. So, when it comes time for you to apply for a relevant job, you know what they do and if it will fit your career path. Scrum Master certification by Knowledgehut is a great choice for those looking forward to an exciting career in product development.


  1. What takes place during daily Stand-Up sessions?

Stand-up sessions are everyday chats that last 15 minutes on average. Daily Stand-up sessions aid comprehension of the following:

What actions were successful?

What assignments were finished?

What tasks are unfinished, and what challenges is the team encountering?

Understanding the project’s overall scope and current status is aided by the meeting. The stand-up sessions can be followed by more conversations.

  1. Define Scrum-ban.

A combo of Scrum and Kanban is known as Scrum-ban. To satisfy the needs of the team, reduce work batching, and implement a pull-based system, scrum-ban can be employed.

  1. What is meant by User-Story Mapping?

User stories that aid in understanding system functionalities, system backlog, planning releases, and giving value to customers are represented and organized using user story mapping.


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